About the payment posting role
Payment posting is where a practice finds out what it was actually paid. Posted carefully, line by line against the fee schedule, it surfaces underpayments, denials hidden in zero-pay lines and contractual adjustments that don't match the contract. Posted carelessly, it buries them. As a payment posting specialist you make sure the ledger tells the truth.
What you will do
- Post ERA (835) files and manual EOBs, including adjustments, patient responsibility and transfers
- Post patient payments, refunds and recoupments correctly
- Reconcile posted payments to bank deposits and clearinghouse reports every day
- Compare allowed amounts to the contracted fee schedule and flag underpayments
- Route denials and zero-pay lines to the denial team with the reason codes intact
- Move secondary balances to the next payer or to patient responsibility
- Investigate unapplied payments and credit balances
What you need
- One or more years of medical payment posting
- Ability to read ERAs and paper EOBs and interpret CARC/RARC and group codes (CO, PR, OA)
- Experience reconciling deposits and resolving variances
- Accuracy and patience with detailed, repetitive work
Helpful, not required
Experience posting in athenahealth, eClinicalWorks, AdvancedMD, Tebra / Kareo or Open Dental, and handling Medicare crossover and secondary payments.
Working remotely at CredSpun
This is a fully remote, work-from-home role open to applicants living in the United States. You work during U.S. business hours alongside a named account team, inside each client practice's own EHR and practice management system, with every login tied to you personally. You need a quiet, private workspace, a reliable broadband connection and a computer that can run a current browser and a second monitor. HIPAA training is part of onboarding, and you sign our confidentiality terms before you are given access to any patient data.